- Professional Solution Information Systems Management.
- Total Quality Management (TQM & Six Sigma).
- Senior level CRM Business Solutions Architect with several years as an Enterprise Solution Architect and Project Manager.
- Has designed enterprise-wide operating model with traceability to the business model.
- Expertise in capturing, defining, and documenting business capabilities to ensure a common unit of understanding between the business and technology.
- Architect and Enterprise Program Manager for the integration of the Salesforce.com suite with enterprise legacy systems.
- Produced solutions that successfully deployed changes to tens of thousands of users for international organizations.
- Enterprise Solution Architecture & Project Management
- Salesforce
- Visio BlueWorks, Nimbus
- Sparx, TROUX,
- RALLY, JIRA
