Large financial company is looking for a Production Server Administrator. This is a direct hire position.
Note this position will work 2nd shift Sunday through Thursday.
What You’ll Do
This role acts as the first line of support, is charged with ensuring company meets its comprehensive data processing requirements by tracking and escalating Incidents in a reliable and timely manner so that quality standards are minimally impacted. In addition, this person has responsibility for the monitoring of Production process and applications and rerun/restart of Jobs within the production environment.
Acts as a backup for the Associate Principle II if/when needed to ensure comprehensive coverage.
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
- Employ first-level Incident identification and resolution techniques to address interruption’s across Mainframe, UNIX, Windows, and Network platforms.
- Monitor multiple applications and systems using company approved software.
- Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
- Report and document any processing anomalies utilizing approved software.
- Maintain processing records and logs
- Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
- Perform mainframe IPL’s, and other system commands if and when required.
- Support transmissions across SFTP/NDM.
- Support the execution and troubleshooting of UC4 jobs.
- Provide support for Production Installs, D/R and Industry tests.
- Maintain all off-site storage records and shipments.
- Rerun/Restart failed backups and perform restores when required.
- Work scheduled overtime when needed to ensure 24 x 7 coverage.
- Must adhere to all Production Operations policies and procedures
Supervisory Responsibilities:
- In the absence of the Productions Operations Manager and Associate Principle II, will be responsible for task assignment and ensuring that Production Operations policies & procedures are adhered to.
Qualifications:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
- Good oral and written communication skills.
- Strong knowledge of Linux/Unix, Windows, and Mainframe/JCL.
- Working knowledge of UC4, Applied Dynamics, MQ, Main View, Connect Direct, Logic Monitor, and Service Now.
- Experience with mainframe and client/server job scheduling software.
- Knowledge of Network utilities (Ping, Netstat, Traceroute).
- Microsoft products desktop proficiency (Outlook, Word, PowerPoint, Excel, etc.)
- Working knowledge of monitoring tools and best practices.
- Understands urgency of service level agreements and the need for timely responses.
- Ability to work in high intensity environment.
- Need to be detail oriented.
- Must be a Team Player.
Technical Skills:
- Network trouble-shooting.
- UNIX knowledge.
- UC4 Scheduler.
- Mobius via Document Direct.
- zOS/390 JCL, IBM utilities
- Transmission protocols: SFTP/NDM.
- Operating systems: Unix, Windows, zOS/390
- Strong Desktop skills
- Microsoft Office Suite
Education and/or Experience:
- 5+ years of OS390 JCL and IBM utilities
- 5+ years working in a multi-platform environment
- 5+ years working knowledge of an open systems scheduling product (UC4).
- 5+ years working knowledge of Mobius/Brio.
- DevOps experience desired but not required.
- College degree in Computer Information Systems desired, but equivalent work experience will be considered
Since 1992 The InSource Group has provided Information Technology staffing and consulting services to clients ranging from start ups to Fortune 500 companies.
We measure our services both in terms of performance metrics and most importantly the positive impact that our consultants have on our clients business!
