- Location: Irving
- Type: Contract
- Job #26800
Dallas based company is looking for a Support Technician. This is a one year contract.
The Support Tech provides day-to-day technical support to retail stores for point-of-sale, network infrastructure, and desktop systems software and hardware. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. Installs, configures and troubleshoots desktop systems, point-of-sale, servers and network. Communicates highly technical information to both technical and nontechnical personnel. Responds to client escalations and drives incidents to resolution.
Mandatory Experience in Retail Environment, 2+ years experience in computer networks and systems maintenance, Good problem-solving skills,Managing technical documentation
Desired Skills: Retail POS Troubleshooting Skills, MS Office Suite, Network + Certification (Preferred), Project Management Skills
Network+ Cert is a big plus
Since 1992 The InSource Group has provided Information Technology staffing and consulting services to clients ranging from start ups to Fortune 500 companies.
We measure our services both in terms of performance metrics and most importantly the positive impact that our consultants have on our clients business!